Sunshine Coast NDIS Continence Assessment and Management via TeleHealth

Comprehensive Continence Care from NDIS TeleHealth Experts

Sunshine Coast NDIS Continence Assessments from the Comfort of Your Home via TeleHealth

Flame Lily Australia offers comprehensive continence assessments and ongoing support, placing strong importance on your comfort, dignity, and wellbeing at every stage.


Our qualified continence nurses conduct each virtual appointment with care and professionalism, providing guidance that suits your individual needs while you remain in the comfort of your Sunshine Coast home.



Through TeleHealth, you can access thorough assessments, practical clinical advice for symptom management, assistance with selecting suitable continence products, and full catheter care support.

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A young woman is talking to an older woman while she's holding a book

Incontinence Support through the NDIS

Managing incontinence can affect many aspects of daily life, but the NDIS offers meaningful support for people who need ongoing help. Participants can access comprehensive assessments, practical continence plans, and guidance from nurses with strong experience in continence care. Funding may also cover essential items such as pads, catheters, and related equipment, as well as education for individuals and their carers. Whether provided face to face or through TeleHealth, NDIS continence services aim to strengthen comfort, maintain dignity, and promote overall wellbeing.

Sunshine Coast Incontinence Management Services

Supporting NDIS participants across the Sunshine Coast is a key focus of our team, and TeleHealth makes personalised continence care accessible no matter where you live. Our services include:

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Continence assessment

A personalised evaluation to assess individual needs.

catheter support

Continence Aids

Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.

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Education and Support

Equipping individuals and caregivers with the necessary guidance and resources.

Get in touch with us today to book your NDIS TeleHealth Continence Assessment and Management in Sunshine Coast.

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What Our Clients Say

TeleHealth has made high-quality continence support far more accessible for NDIS participants across the Sunshine Coast, providing professional assessments and management plans without any need to travel.


Those living in remote or rural areas, as well as those who prefer to receive care from home, can depend on our virtual consultations for comprehensive clinical support and the same personalised care offered during in-person visits.

Sunshine Coast TeleHealth Continence Support

How It Works

Step 1

Initial Consultation

step 1 - initial consultation

Your continence care journey begins with a short 20-minute phone or Zoom call. During this conversation, we discuss your health needs, explore suitable support options, and confirm an appointment time for your full assessment.

Continence Assessment

Step 2

A registered continence nurse will conduct a detailed TeleHealth assessment based on your goals and personal circumstances, helping determine the level of support required.

Step 3

Developing Your Continence Plan

After the assessment, a customised continence plan will be created for you, along with product recommendations that suit your individual needs.

Step 4

NDIS Report Writing

Our team manages the NDIS reporting process and provides guidance on the consumables needed for your continence care.

Step 5

Receive Your NDIS Support

Flame Lily Australia supports you throughout every stage. We assist with continence product selection, provide direction for carers and support workers, and arrange reviews of your continence plan whenever required.

TeleHealth Continence Services

Areas We Cover

We offer TeleHealth Continence Assessments throughout Sunshine Coast and the surrounding areas, including the following locations:

➤ Maroochydore

➤ Mooloolaba

➤ Caloundra

➤ Noosa Heads

➤ Buderim

➤ Coolum Beach

➤ Kawana Waters

➤ Nambour

➤ Peregian Springs

➤ Twin Waters

➤ Mountain Creek

➤ Birtinya

➤ Sippy Downs

➤ Alexandra Headland

➤ Palmwoods

This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.

Sunshine Coast NDIS TeleHealth Continence Services

Frequently Asked Questions (FAQs)

  • What are NDIS TeleHealth Sunshine Coast Continence Services?

    People living on the Sunshine Coast can access comprehensive continence assessments and ongoing management plans through Zoom, offering a private and convenient way to receive support without travelling.

  • Who can benefit from Sunshine Coast NDIS Continence Services?

    These services are suitable for NDIS participants with active plans and for individuals seeking their first continence assessment. Support is available for bladder and bowel concerns, along with guidance on choosing the most appropriate continence products.

  • How do I book a Sunshine Coast TeleHealth Continence Assessment?

    Bookings can be made by phoning or emailing our team. We will walk you through the process and help you select an appointment time that fits your routine.

  • What happens during a TeleHealth Continence Assessment?

    A registered continence nurse will explore your situation in detail, provide clinical advice, recommend suitable products, and create a personalised continence management plan.

  • What technology do I need for a TeleHealth appointment?

    You’ll need an internet-connected device such as a computer, tablet, or smartphone with a working camera and microphone. If you need help getting set up, we can provide guidance.

  • What types of continence aids can you prescribe?

    Depending on your needs, recommendations may include pads, catheters, protective bedding, or other specialised continence aids.

  • How can I contact you for more information?

    You are welcome to call or email us with questions or to schedule an appointment. Our friendly team is here to assist whenever you need support.

Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.

If you’d like more information about our TeleHealth continence support services in Sunshine Coast, or you're ready to get started, reach out to Flame Lily Australia. 

You’ll receive respectful, one-on-one support from qualified nurses who are focused on delivering care that fits your individual circumstances.