NDIS Nursing, Continence (CNC) Assessments & Audit-Ready Care Plans

Flame Lily supports participants with complex health needs through Continence Nurse Consultant (CNC) assessments, RN-written Nursing Care Plans (NCP), Nursing Support Services (RN oversight), High Intensity Nurse Support, and training to build support workers' competency. Services are available in person across select NSW areas and via face-to-face video consults (Teams/Zoom) where suitable. 

We support children aged 3+, adolescents, and adults across a wide range of disabilities and complex health needs. This includes people with neurological, genetic and developmental conditions, acquired injuries, autism, Parkinson’s and more.

Yes. All comprehensive continence assessments are conducted by a Continence Nurse Consultant (CNC) and include recommendations and practical next steps to support dignity, comfort and confidence.

Yes. We assess children from age 3+, including children on the autism spectrum, and provide practical toileting strategies that consider sensory sensitivities, routines, anxiety and communication needs. 

Yes. We offer face-to-face video consultations via Teams/Zoom (Telehealth) and also provide in-person continence assessments across select NSW locations.

We provide in-person services across Wollongong, Shoalhaven/Nowra, Southern Highlands, Campbelltown and Western Sydney (and surrounding suburbs). Telehealth face-to-face via Teams/Zoom is available Australia-wide for suitable services.

Nursing Care Plans (NCP) are structured, RN-written documents that guide safe support for complex needs. They provide step-by-step instructions, risk controls and escalation guidance so support teams can deliver consistent care—especially where supports fall within high-intensity or higher-risk routines.

Care plans may be developed for needs such as PEG/enteral feeding routines, catheter care, wound care, bowel care, epilepsy/seizure management, pressure care/skin integrity, mealtime/dysphagia guidance, and other complex support requirements (as clinically appropriate).

Nursing Support Services provide RN oversight to support workers and provider teams—helping to implement care plans safely through coaching, supervision, post-hospital check-ins, and scheduled reviews (weekly/fortnightly/monthly, depending on needs and funding).

Yes. We support participants with complex and high-intensity needs through a combination of clinical oversight, risk-managed planning, and (where appropriate) hands-on nursing support, always tailored to what’s needed and what funding allows.

Yes. We provide practical training to build confidence and competency for complex care routines. Training can be delivered in person or face-to-face via Teams/Zoom (hybrid options are available for hands-on skills where appropriate).

We can support Home Care Package clients through registered Home Care Package (HCP) providers, with Flame Lily engaged as a subcontracted nursing provider. If a registered provider manages your Home Care Package, you can request that they engage Flame Lily to deliver the required nursing supports.

Contact our team, and we’ll guide you to the right pathway: Continence (CNC) assessments, Nursing Care Plans, Nursing Support Services, High-Intensity Nurse Support, or Training & competency based on goals, risk, and available funding.