Port Macquarie NDIS Continence Assessment and Management via TeleHealth

Comprehensive Continence Care from NDIS TeleHealth Experts

Port Macquarie NDIS Continence Assessments from the Comfort of Your Home via TeleHealth

Getting continence support in Port Macquarie no longer requires travelling to a clinic or waiting for long appointment times. Through Flame Lily Australia’s TeleHealth service, you can connect with qualified continence nurses in a setting that feels calm, private, and easy to fit around your day.


During your online session, you’re free to discuss symptoms at your own pace, explore questions you’ve been unsure about, and receive guidance shaped by clinicians who understand the practical challenges of continence care. Nurses can outline management approaches, talk through product options that match your lifestyle, and provide catheter-related support when needed.


For anyone wanting a discreet and dependable alternative to in-person care, TeleHealth offers Port Macquarie residents the chance to receive high-quality continence assessments with the same level of professionalism and attentiveness you’d expect in a clinic.

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A young woman is talking to an older woman while she's holding a book

Incontinence Support through the NDIS

Continence challenges can influence far more than comfort, often affecting confidence and day-to-day routines. Through the NDIS, participants can access structured support that offers clearer guidance and practical help. Continence nurses assess individual needs, discuss workable strategies, and suggest approaches that fit naturally into everyday life.



Funding may also cover essentials such as pads, liners, catheters, and protective bedding, while education for both participants and carers helps build confidence in managing continence needs.

Whether accessed online or in person, NDIS continence support focuses on dignity, comfort, and improving overall wellbeing in a consistent and meaningful way.

Port Macquarie Incontinence Management Services

People living in Port Macquarie can now access continence support in a way that feels far more flexible and convenient. Instead of organising clinic visits or waiting for available appointments, TeleHealth lets you connect with skilled continence nurses directly from home. The approach is designed to fit comfortably into everyday life, offering practical help without disrupting your routine. Our continence services include:

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Continence assessment

A personalised evaluation to assess individual needs.

catheter support

Continence Aids

Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.

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Education and Support

Equipping individuals and caregivers with the necessary guidance and resources.

If you’re ready to arrange your NDIS TeleHealth Continence Assessment in Port Macquarie, our team is here to assist.

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What Our Clients Say

Many NDIS participants share that TeleHealth has changed the way they approach continence care. Speaking with a nurse from the comfort of home feels more relaxed and makes it easier to talk openly, while still receiving the same level of clinical expertise.



Participants living outside the main township, or anyone who values privacy, often highlight how reassuring and personal the online format is. Despite being virtual, the sessions remain warm, attentive, and grounded in professional continence care.

Port Macquarie TeleHealth Continence Support

How It Works

Step 1

Initial Consultation

step 1 - initial consultation

Everything begins with a short discussion over the phone or Zoom. This introductory chat, usually around twenty minutes, gives you space to explain what you’ve been experiencing while we outline the kinds of support that may be helpful. From there, we’ll lock in a time for your full assessment.

Continence Assessment

Step 2

When your appointment arrives, you’ll meet online with a continence nurse who takes the time to understand your symptoms, routines, and personal goals. This in-depth conversation helps us map out what type of support will genuinely make a difference.

Step 3

Developing Your Continence Plan

Using the information gathered, we put together a clear, personalised continence plan. This may include management strategies, advice on suitable products, and practical suggestions that fit comfortably into your day-to-day life.

Step 4

NDIS Report Writing

All necessary NDIS documentation is prepared on your behalf. We’ll also talk you through the continence consumables included in your plan so you know exactly what assistance you’re entitled to receive.

Step 5

Receive Your NDIS Support

Your care continues well beyond your assessment. Flame Lily Australia provides ongoing product guidance, support for carers and workers, and helps arrange reviews if your needs evolve over time.

TeleHealth Continence Services

Areas We Cover

We offer TeleHealth Continence Assessments throughout Port Macquarie and the surrounding areas, including the following locations:

➤ Lake Cathie

➤ Wauchope

➤ Thrumster

➤ Fernbank Creek

➤ Settlement Point

➤ Sancrox

➤ King Creek

➤ Bonny Hills

➤ North Haven

➤ Laurieton

➤ Kendall

➤ Telegraph Point

➤ Rawdon Island

➤ Blackmans Point

➤ Dunbogan

This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.

Port Macquarie NDIS TeleHealth Continence Services

Frequently Asked Questions (FAQs)

  • What does continence support involve when delivered online in Port Macquarie?

    Our TeleHealth system connects you directly with a continence nurse for assessments, follow-ups, and practical guidance, all from your own home. Sessions are conducted through a secure virtual platform, giving you a private and easy alternative to visiting a clinic.

  • Who is eligible to access NDIS continence services in Port Macquarie?

    Anyone with an active NDIS plan can book an appointment, and people arranging their first continence assessment are welcome too. Support includes help with bladder or bowel concerns, explanations of the NDIS options available to you, and advice on products that fit your lifestyle.

  • How do I arrange my first TeleHealth appointment?

    Simply contact our team by phone or email. We’ll talk you through the process, answer any initial questions, and help schedule a session at a time that works comfortably for you.

  • What happens during the continence assessment?

    Your appointment involves a detailed conversation with your nurse about symptoms, daily routines, personal goals, and anything you’d like more support with. After exploring suitable strategies and products, you’ll receive a continence plan shaped entirely around your needs.

  • What technology will I need for the session?

    Any device with stable internet, a camera, and a microphone will work—smartphone, tablet, or computer. If technology isn’t your strong point, we can guide you through the setup beforehand.

  • What types of continence aids might be recommended?

    Suggestions vary depending on your circumstances and may include pads, catheters, waterproof bedding, or other specialised items designed to improve day-to-day comfort and routine.

  • How can I get more information or book a session?

    You’re welcome to call or email us whenever you’re ready. Whether you have a few questions or want to schedule your assessment, our team is here to assist throughout the process.

Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.

If you’d like more information about our TeleHealth continence support services in Port Macquarie, or you're ready to get started, reach out to Flame Lily Australia. 

You’ll receive respectful, one-on-one support from qualified nurses who are focused on delivering care that fits your individual circumstances.