Melbourne NDIS Continence Assessment and Management via TeleHealth

Comprehensive Continence Care from NDIS TeleHealth Experts

Melbourne NDIS Continence Assessments from the Comfort of Your Home via TeleHealth

Flame Lily Australia offers comprehensive continence assessments and support, all centred on your comfort, dignity, and overall well-being.


With a dedicated team of nurse specialists who bring extensive knowledge in continence management, you receive a detailed and personalised service that responds to your individual needs, right at the comfort of your Melbourne home.


The service includes assessments, clinical guidance to help ease symptoms, recommendations for suitable continence products, and full catheter care management.

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A young woman is talking to an older woman while she's holding a book

Incontinence Support through the NDIS

Living with incontinence can affect many areas of daily life, which is why the NDIS provides valuable assistance for people who need ongoing support. Through the scheme, participants have access to detailed assessments, practical management strategies, and professional guidance from qualified nursing staff. Funding may also cover vital continence products such as pads, catheters, and related equipment, along with education and support for both individuals and their carers. Whether accessed face to face or via TeleHealth, NDIS incontinence services aim to improve comfort, uphold dignity, and promote better overall well-being.

Melbourne Incontinence Management Services

Supporting NDIS participants across Melbourne is a key part of what we do, offering personalised continence care through convenient TeleHealth appointments. Our service includes:

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Continence assessment

A personalised evaluation to assess individual needs.

catheter support

Continence Aids

Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.

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Education and Support

Equipping individuals and caregivers with the necessary guidance and resources.

Get in touch with us today to book your NDIS TeleHealth Continence Assessment and Management in Melbourne.

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What Our Clients Say

Access to qualified continence support is easier than ever with our TeleHealth assessments and management plans for NDIS participants across Melbourne. Distance is no barrier, and you can receive professional care wherever you live.


People in rural or remote communities, as well as those who simply feel more comfortable at home, can rely on our TeleHealth appointments for clinical accuracy and a warm, personalised approach comparable to an in-person visit.

Melbourne TeleHealth Continence Support

How It Works

Step 1

Initial Consultation

step 1 - initial consultation

Your continence care journey begins with a 20-minute phone or Zoom discussion. During this call, we learn about your health concerns, identify suitable supports, and arrange a time for your full assessment.

Continence Assessment

Step 2

A registered continence nurse will complete a thorough TeleHealth assessment shaped around your goals and individual circumstances to determine the level of care required.

Step 3

Developing Your Continence Plan

After the assessment, a personalised continence plan will be prepared for you, along with recommendations for products that best match your situation.

Step 4

NDIS Report Writing

Our team takes care of the NDIS reporting process and outlines the consumables needed to support your continence management.

Step 5

Receive Your NDIS Support

Flame Lily Australia continues to support you throughout your continence journey. We assist with product selection, guide carers and support workers, and arrange plan reviews whenever needed.

TeleHealth Continence Services

Areas We Cover

We offer TeleHealth Continence Assessments throughout Melbourne and the surrounding areas, including the following locations:

➤ Carlton

➤ Fitzroy

➤ Richmond

➤ St Kilda

➤ Southbank

➤ Hawthorn

➤ Brunswick

➤ Footscray

➤ Prahran

➤ Coburg

➤ Kensington

➤ Port Melbourne

➤ Glen Iris

➤ Moonee Ponds

➤ Caulfield

This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.

Melbourne NDIS TeleHealth Continence Services

Frequently Asked Questions (FAQs)

  • What are NDIS TeleHealth Melbourne Continence Services?

    These services allow Melbourne participants to access comprehensive continence assessments and ongoing management plans through online Zoom appointments, offering comfort and privacy while receiving support at home.

  • Who can benefit from Melbourne NDIS Continence Services?

    Anyone with an active NDIS plan, or those seeking an initial continence assessment, can make use of this service. Support is available for bladder and bowel concerns, along with guidance on suitable continence products.

  • How do I book a Melbourne TeleHealth Continence Assessment?

    Get in touch by phone or email to arrange your assessment. Our team will explain the process and help find a time that suits you.

  • What happens during a TeleHealth Continence Assessment?

    A qualified continence nurse will review your situation in detail, provide clinical advice, recommend appropriate products, and create a personalised management plan.

  • What technology do I need for a TeleHealth appointment?

    You’ll need a device such as a smartphone, tablet, or computer that has internet access plus a working camera and microphone. Guidance is available if you need help getting set up.

  • What types of continence aids can you prescribe?

    Available recommendations may include items like pads, protective bedding, catheters, and other specialised products suited to your individual requirements.

  • How can I contact you for more information?

    Feel free to call or email us for further details or to arrange your appointment. Our friendly team is ready to assist.

Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.

If you’d like more information about our TeleHealth continence support services in Melbourne, or you're ready to get started, reach out to Flame Lily Australia. 

You’ll receive respectful, one-on-one support from qualified nurses who are focused on delivering care that fits your individual circumstances.