Tsitsi 0415 403 313
Hilda 0415 402 516
Flame Lily Australia offers thorough continence assessments and ongoing support, placing strong emphasis on your comfort, dignity, and wellbeing throughout the entire care process.
Each virtual appointment is led by skilled continence nurses who approach every session with professionalism and empathy, providing personalised guidance tailored to your needs while you remain at home in Mandurah.
Through our TeleHealth service, you can access detailed assessments, practical clinical advice for symptom management, assistance in selecting suitable continence products, and full catheter care support.


Incontinence can affect many aspects of daily life, and the NDIS provides meaningful support for people who need ongoing assistance. Participants can access thorough assessments, practical continence care plans, and expert advice from nurses with strong experience in managing continence issues. Funding may also cover key items such as pads, catheters, and related equipment, along with education and guidance for both individuals and their carers. Whether delivered face to face or through TeleHealth, NDIS continence services aim to increase comfort, protect dignity, and support overall wellbeing.
Supporting NDIS participants across Mandurah is a key focus of our team, and TeleHealth offers a simple way to receive personalised continence care from any location. Our services include:
A personalised evaluation to assess individual needs.
Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.
Equipping individuals and caregivers with the necessary guidance and resources.
Get in touch with us today to book your NDIS TeleHealth Continence Assessment and Management in Mandurah.
TeleHealth has made high-quality continence support more accessible for NDIS participants throughout Mandurah, offering professional assessments and management plans without any need to travel.
People living in regional or remote areas, along with those who prefer care in the comfort of their home, can rely on our virtual consultations for thorough clinical support and the same personalised attention offered in face-to-face appointments.
Your continence care journey begins with a short 20-minute phone or Zoom conversation. During this discussion, we gather details about your health, talk through suitable support options, and arrange a time for your full assessment.
A registered continence nurse will complete an in-depth TeleHealth assessment based on your goals and personal circumstances, helping determine the level of support that best suits you.
After your assessment, a customised continence plan will be created, along with recommendations for products that match your individual needs.
Our team prepares the NDIS reports on your behalf and provides guidance on the consumables required for your continence care.
Flame Lily Australia stays with you throughout your care journey, offering help with continence products, providing direction for carers and support workers, and arranging reviews of your plan whenever they’re needed.
We offer TeleHealth Continence Assessments throughout Mandurah and the surrounding areas, including the following locations:
➤ Dudley Park
➤ Halls Head
➤ Meadow Springs
➤ Lakelands
➤ Silver Sands
➤ Falcon
➤ Wannanup
➤ Erskine
➤ Greenfields
➤ San Remo
➤ Madora Bay
➤ Dawesville
➤ Coodanup
➤ Barragup
➤ Herron
This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.
People living in Mandurah can access comprehensive continence assessments and ongoing management plans through Zoom, offering a private and convenient way to receive support from home.
These services are available to NDIS participants with active plans and to individuals seeking an initial continence assessment. Support covers bladder and bowel concerns, along with guidance on selecting appropriate continence aids.
To schedule an appointment, simply contact our team by phone or email. We’ll guide you through the process and help organise a time that suits your needs.
A registered continence nurse will take a detailed look at your situation, offer clinical recommendations, suggest suitable products, and create a personalised continence management plan.
You’ll need a computer, tablet, or smartphone with internet access, plus a working camera and microphone. Assistance with setup is available if required.
Depending on your assessment, we may recommend pads, catheters, protective bedding, or other specialised continence products.
You’re welcome to phone or email us for more details or to arrange an appointment. Our friendly team is ready to help whenever you need support.
Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.
Flame Lily Australia is an NDIS registered service provider that offers comprehensive in-home support and specialised medical care for individuals with complex and chronic medical conditions.
How Can We Help?
Tsitsi - 0415 403 313
Hilda - 0415 402 516
