Tsitsi 0415 403 313
Hilda 0415 402 516
Continence care in Hobart no longer requires travelling to a clinic or waiting for lengthy appointments. Flame Lily Australia offers a secure TeleHealth service that allows you to speak directly with experienced continence nurses from the comfort of your own home.
These virtual sessions create a relaxed, private space where you can talk openly about your symptoms, raise concerns, and explore practical ways to manage your continence needs. Our nurses provide clear clinical advice, help you understand product options that may suit your lifestyle, and can also support you with catheter-related guidance when required.
For residents across Hobart, TeleHealth provides an easy, discreet pathway to reliable continence assessments delivered by qualified professionals who understand both the clinical and personal sides of continence care.


Continence challenges can influence daily life in many ways, from comfort and mobility to social confidence. Through the NDIS, participants can access structured support designed to make managing these needs more manageable. This may include clinical assessments, practical guidance from continence-trained nurses, and clear strategies that help integrate continence care into everyday routines.
Many people also receive funding for continence essentials, including pads, catheters, liners, and protective bedding. Education plays a major role too, giving both participants and carers the knowledge they need to feel more confident and capable when managing continence concerns.
Whether services are accessed in person or by TeleHealth, NDIS continence support is shaped around maintaining dignity, improving ease of daily living, and contributing to a more comfortable quality of life.
Launceston residents can now access continence care without travel, delays, or waiting rooms. TeleHealth gives you direct access to experienced continence nurses in a way that feels flexible, practical, and easy to slot into your routine. The focus is on real support that fits your lifestyle and personal goals. Our continence services include:
A personalised evaluation to assess individual needs.
Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.
Equipping individuals and caregivers with the necessary guidance and resources.
Get in touch with us today to book your NDIS TeleHealth Continence Assessment and Management in Launceston.
Many Launceston participants tell us that TeleHealth has reshaped how they approach continence care. Speaking with a nurse from home feels far less overwhelming than travelling to a clinic, and the support they receive remains just as thorough and clinically informed. For many, it becomes a more relaxed and manageable way to access help.
Those who live outside central Launceston or who simply prefer a quieter, more private environment often comment on how reassuring the online format feels. Even through a screen, the conversations are warm, attentive, and guided by clinicians who understand the physical and personal sides of continence care.
Your first step is a brief twenty-minute call via phone or Zoom. It gives us a chance to hear what you’re experiencing, outline the kinds of support available, and choose a suitable time for the full assessment.
When your appointment arrives, a continence nurse takes you through a detailed discussion about your symptoms, routines, and goals. This deeper look helps shape the direction of your continence care.
After gathering all relevant information, we create a tailored plan that reflects your needs. Product suggestions and practical day-to-day strategies are included to help you feel more confident and supported.
Our team completes all required NDIS documentation and explains the consumables included in your plan so you have a clear picture of what supports are available.
Our involvement doesn’t stop after the assessment. Flame Lily Australia continues to assist with product choices, provide helpful guidance for carers and support workers, and coordinate plan reviews whenever your circumstances change.
We offer TeleHealth Continence Assessments throughout Launceston and the surrounding areas, including the following locations:
➤ Newstead
➤ Kings Meadows
➤ South Launceston
➤ Invermay
➤ Mowbray
➤ Youngtown
➤ Norwood
➤ Newnham
➤ Prospect
➤ West Launceston
➤ Trevallyn
➤ Riverside
➤ Relbia
➤ St Leonards
➤ Legana
This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.
Using our secure online platform, you can connect directly with a continence nurse for assessments, follow-up reviews, and ongoing guidance. Everything happens virtually, giving you a private, convenient alternative to clinic visits and allowing you to speak openly from the comfort of your home.
These appointments are available to NDIS participants with current plans, along with people who are seeking their first continence assessment. Support covers bladder and bowel concerns, clarity around available NDIS options, and product advice based on your daily routine.
A quick phone call or email is all it takes to get started. Our team will explain how TeleHealth works, answer any early questions, and help you choose an appointment time that suits your week.
Your nurse will guide you through a detailed discussion about symptoms, lifestyle factors, and the challenges you’d like help managing. After exploring practical strategies and product options, you’ll receive a continence plan that reflects your individual needs.
Any internet-connected device with a camera and microphone will work, including smartphones, tablets, and computers. If you’re unfamiliar with video appointments, we can talk you through the setup beforehand.
Depending on your situation, recommendations may include pads, catheters, bedding protectors, or other specialised products designed to make daily management smoother.
You’re welcome to call or email us whenever you need further information or want to schedule your assessment. Our team is ready to help whenever you’re comfortable to begin.
Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.
Flame Lily Australia is an NDIS registered service provider that offers comprehensive in-home support and specialised medical care for individuals with complex and chronic medical conditions.
How Can We Help?
Tsitsi - 0415 403 313
Hilda - 0415 402 516
