Gold Coast NDIS Continence Assessment and Management via TeleHealth

Comprehensive Continence Care from NDIS TeleHealth Experts

Gold Coast NDIS Continence Assessments from the Comfort of Your Home via TeleHealth

Flame Lily Australia provides thorough continence assessments and ongoing support, prioritising your comfort, dignity, and overall wellbeing throughout the process.


Experienced continence nurses lead every virtual appointment with professionalism and care, offering personalised guidance that aligns with your specific needs while you stay in the comfort of your Gold Coast home.



These TeleHealth services include detailed assessments, clinically informed recommendations to help manage symptoms, advice on selecting the right continence products, and complete catheter care assistance.

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A young woman is talking to an older woman while she's holding a book

Incontinence Support through the NDIS

Incontinence can interrupt everyday routines, yet the NDIS provides valuable support for those needing consistent help. Participants gain access to thorough assessments, practical continence management plans, and expert advice from nurses with extensive experience in this area. Funding may include essential continence items such as pads, catheters, and other related equipment, along with education for both individuals and their carers. Whether accessed in person or via TeleHealth, NDIS continence services strive to enhance comfort, uphold dignity, and support overall wellbeing.

Gold Coast Incontinence Management Services

Supporting NDIS participants throughout the Gold Coast is an important part of our work, and TeleHealth appointments offer an easy way to access personalised continence care. Our services include:

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Continence assessment

A personalised evaluation to assess individual needs.

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Continence Aids

Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.

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Education and Support

Equipping individuals and caregivers with the necessary guidance and resources.

Get in touch with us today to book your NDIS TeleHealth Continence Assessment and Management in Gold Coast.

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What Our Clients Say

TeleHealth has opened the door to convenient, high-quality continence support for NDIS participants across the Gold Coast, offering expert assessments and management plans without the need for travel.


Those living in remote or rural areas, as well as those who prefer to receive care from home, can depend on our virtual consultations for comprehensive clinical support and the same personalised care offered during in-person visits.

Gold Coast TeleHealth Continence Support

How It Works

Step 1

Initial Consultation

step 1 - initial consultation

Your continence journey starts with a brief 20-minute phone or Zoom call. During this discussion, we gather important details about your health, talk through suitable support options, and organise a time for your full assessment.

Continence Assessment

Step 2

A qualified continence nurse will complete a thorough TeleHealth assessment, tailored to your personal goals and circumstances, to determine the level of support you require.

Step 3

Developing Your Continence Plan

Following the assessment, a personalised continence plan is prepared for you, along with recommendations for products that best fit your needs.

Step 4

NDIS Report Writing

Our team prepares the NDIS documentation and offers guidance on the consumables necessary for your continence care.

Step 5

Receive Your NDIS Support

Flame Lily Australia continues to support you throughout your care. We assist with continence product selection, provide direction for carers and support workers, and arrange reviews of your plan whenever needed.

TeleHealth Continence Services

Areas We Cover

We offer TeleHealth Continence Assessments throughout Gold Coast and the surrounding areas, including the following locations:

➤ Southport

➤ Surfers Paradise

➤ Broadbeach

➤ Robina

➤ Burleigh Heads

➤ Labrador

➤ Ashmore

➤ Varsity Lakes

➤ Helensvale

➤ Nerang

➤ Coomera

➤ Upper Coomera

➤ Miami

➤ Mudgeeraba

➤ Hope Island

This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.

Gold Coast NDIS TeleHealth Continence Services

Frequently Asked Questions (FAQs)

  • What are NDIS TeleHealth Gold Coast Continence Services?

    Participants living on the Gold Coast can access full continence assessments and ongoing management plans through Zoom consultations, offering private, convenient support without the need to travel.

  • Who can benefit from Gold Coast NDIS Continence Services?

    These services are available to NDIS participants with current plans and to individuals needing an initial continence assessment. Support is provided for bladder and bowel concerns, along with guidance on selecting the most suitable continence aids.

  • How do I book a Gold Coast TeleHealth Continence Assessment?

    You can arrange an appointment by getting in touch via phone or email. Our team will explain each step and help you choose a time that suits your schedule.

  • What happens during a TeleHealth Continence Assessment?

    A qualified continence nurse will discuss your situation in detail, offer clinical recommendations, suggest appropriate products, and develop a tailored continence management plan.

  • What technology do I need for a TeleHealth appointment?

    A smartphone, tablet, or computer with internet access, a camera, and a microphone is required. Support is available if you need help setting up your device before your session.

  • What types of continence aids can you prescribe?

    Recommendations may include products such as pads, protective bedding, catheters, and other specialised continence aids based on your individual needs.

  • How can I contact you for more information?

    Feel free to call or email us if you have further questions or want to book an appointment. Our team is always here to help.

Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.

If you’d like more information about our TeleHealth continence support services in Gold Coast, or you're ready to get started, reach out to Flame Lily Australia. 

You’ll receive respectful, one-on-one support from qualified nurses who are focused on delivering care that fits your individual circumstances.