Tsitsi 0415 403 313
Hilda 0415 402 516
Continence care in Devonport is now far more accessible, with no need to travel or sit through lengthy clinic wait times. Flame Lily Australia’s TeleHealth service makes it possible to meet with experienced continence nurses from the comfort and privacy of your own home.
Your virtual appointment provides space to talk openly about any symptoms or concerns, ask the questions you’ve been wanting to raise, and receive clear guidance from clinicians who work extensively in continence support. Nurses can walk you through practical management strategies, explain product options that suit your day-to-day routine, and offer catheter-related assistance if that forms part of your care.
For people who prefer a private, flexible, and reliable alternative to in-clinic appointments, TeleHealth gives Devonport residents a direct pathway to professional continence assessments delivered with the same care, attention, and clinical expertise as a face-to-face consultation.


Continence needs can shape daily life in many ways, from confidence to routine activities. The NDIS provides a supportive framework that helps participants manage these challenges with clearer direction and professional input. During an assessment, continence nurses explore individual concerns, recommend practical strategies, and work with you to create plans that feel realistic and manageable in everyday settings.
Many participants are also eligible for funding that covers essential continence items, including pads, catheters, liners, and protective bedding. Education for both carers and individuals is an important part of this support, helping everyone feel more capable and prepared when managing continence care.
Whether you prefer a face-to-face consultation or the convenience of TeleHealth, NDIS continence services aim to protect dignity, enhance comfort, and support long-term wellbeing.
For residents in Devonport, continence care can now be accessed in a far more flexible way. TeleHealth removes the pressure of travelling or navigating clinic schedules, giving you the freedom to meet with experienced continence nurses in a setting that feels comfortable and familiar. This style of support blends smoothly into daily life and offers straightforward, practical guidance shaped around your personal needs and goals.
A personalised evaluation to assess individual needs.
Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.
Equipping individuals and caregivers with the necessary guidance and resources.
If you’re ready to arrange your NDIS TeleHealth Continence Assessment in Devonport, our team is here to assist.
NDIS participants often tell us that moving their continence care online has made everything feel far more approachable. Connecting with a nurse from home creates a calmer atmosphere, making it easier to speak openly while still receiving professional clinical guidance.
Those who live further from central Devonport, or anyone who prefers a more private setting, frequently comment on how supportive the virtual format feels. Even though the appointment happens through a screen, the interaction remains genuine, warm, and grounded in expert continence care.
Your journey starts with a short phone or Zoom conversation. This first chat allows you to describe what has been happening, ask early questions, and hear about the types of support available. Once we understand your situation, we’ll arrange a time for your full assessment.
During your scheduled session, you’ll meet online with a continence nurse who takes the time to explore your symptoms, daily routines, and personal goals. This detailed discussion helps us identify the most appropriate path forward.
After gathering all the information we need, we build a continence plan designed specifically for your needs. It may include management techniques, product recommendations, and practical advice that fits smoothly into everyday life.
We prepare all required NDIS documentation for you and explain what continence consumables are included under your plan so you have a clear understanding of your available supports.
Our involvement doesn’t stop after the assessment. Flame Lily Australia continues to assist with product choices, provide helpful guidance for carers and support workers, and coordinate plan reviews whenever your circumstances change.
We offer TeleHealth Continence Assessments throughout Launceston and the surrounding areas, including the following locations:
➤ Newstead
➤ Kings Meadows
➤ South Launceston
➤ Invermay
➤ Mowbray
➤ Youngtown
➤ Norwood
➤ Newnham
➤ Prospect
➤ West Launceston
➤ Trevallyn
➤ Riverside
➤ Relbia
➤ St Leonards
➤ Legana
This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.
Through our secure TeleHealth platform, you can meet with a continence nurse for assessments, follow-up appointments, and ongoing guidance. Everything is completed from home, offering a private and convenient alternative to in-clinic visits.
Anyone in Devonport with a current NDIS plan is eligible, and the service is also available to individuals organising their first continence assessment. Support covers bladder and bowel concerns, clear explanations of available NDIS options, and product advice suited to everyday routines.
Just reach out by phone or email. Our team will explain how TeleHealth works, run through what to expect, and help you secure an appointment time that fits comfortably into your schedule.
Your nurse will talk through your symptoms, daily habits, goals, and any challenges you’d like help addressing. After discussing suitable strategies and continence products, you’ll receive a personalised management plan based on your needs.
Most people connect using a smartphone, tablet, or computer with internet access, a camera, and a microphone. If you’re unsure how to set things up, we can assist before the session begins.
Recommendations can range from pads and catheters to waterproof bedding and other specialised aids that support comfort and routine management.
Feel free to contact us anytime by phone or email. Whether you're gathering information or ready to book, our team is here to help from the moment you reach out.
Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.
Flame Lily Australia is an NDIS registered service provider that offers comprehensive in-home support and specialised medical care for individuals with complex and chronic medical conditions.
How Can We Help?
Tsitsi - 0415 403 313
Hilda - 0415 402 516
