Coffs Harbour NDIS Continence Assessment and Management via TeleHealth

Comprehensive Continence Care from NDIS TeleHealth Experts

Coffs Harbour NDIS Continence Assessments from the Comfort of Your Home via TeleHealth

People in Coffs Harbour can now access continence support without leaving the house. With Flame Lily Australia’s TeleHealth service, you’re able to meet with qualified continence nurses in a calm, private setting that fits neatly into your day.


A virtual session gives you the chance to discuss symptoms at your own pace, raise any concerns, and receive clear, personalised guidance from clinicians who specialise in continence care. Depending on your needs, your nurse may talk through symptom management, suggest suitable continence products, or provide catheter-related advice.


For anyone looking for a flexible and discreet alternative to clinic visits, TeleHealth offers a straightforward way to receive thorough continence assessments backed by the same professionalism and clinical insight you would expect in person.

nurse showing results to a patient
A young woman is talking to an older woman while she's holding a book

Incontinence Support through the NDIS

Living with continence needs often affects more than comfort alone, influencing independence, confidence, and the rhythm of daily life. The NDIS offers structured support to help participants manage these challenges with clarity and professional guidance. During an assessment, continence nurses take the time to understand your situation, talk through workable approaches, and develop management strategies that fit naturally into your routine rather than adding extra pressure.


Many participants also receive funding for practical items such as pads, liners, catheters, and bedding protectors. Ongoing education for individuals and carers plays a central role too, building confidence and strengthening the ability to manage continence care day by day.



Whether appointments take place online or in person, NDIS continence services focus on comfort, dignity, and long-term wellbeing.

Coffs Incontinence Management Services

People in Coffs Harbour can now access continence support in a way that feels far more flexible and accessible. With TeleHealth, you can speak with a continence nurse from home, avoiding travel and busy clinic environments. This approach fits smoothly into your schedule and offers practical, down-to-earth guidance shaped around your lifestyle and goals. Our continence services include:

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Continence assessment

A personalised evaluation to assess individual needs.

catheter support

Continence Aids

Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.

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Education and Support

Equipping individuals and caregivers with the necessary guidance and resources.

If you’re ready to arrange your NDIS TeleHealth Continence Assessment in Coffs Harbour, our team is here to assist.

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What Our Clients Say

Many people in Australia share that shifting to TeleHealth has removed much of the stress they once felt when seeking continence support. Speaking with a nurse from home creates a quieter, more relaxed environment, making conversations feel natural while still offering the same level of clinical expertise.


Participants who live outside the main township or who simply appreciate privacy often mention how comforting the online format is. Even through a screen, the interaction feels sincere, personal, and guided by clinicians who understand both the practical and emotional sides of continence care.

Coffs Harbour TeleHealth Continence Support

How It Works

Step 1

Initial Consultation

step 1 - initial consultation

Your first point of contact is a brief conversation over the phone or Zoom. It’s an opportunity to describe your experiences, raise early questions, and learn what support pathways may suit you best. From there, we’ll organise a suitable time for a full assessment.

Continence Assessment

Step 2

During your TeleHealth appointment, a continence nurse speaks with you in depth about your symptoms, routines, lifestyle, and goals. This helps build a clear picture of what kind of support will genuinely make a difference.

Step 3

Developing Your Continence Plan

Once the assessment is complete, we create a personalised plan that addresses your needs. This may include practical strategies, product suggestions, and everyday management techniques designed to help you feel more comfortable and confident.

Step 4

NDIS Report Writing

We prepare all required NDIS reports on your behalf. You’ll also receive a clear explanation of the consumables available under your plan, so you know exactly what supports you can access.

Step 5

Receive Your NDIS Support

After the assessment, we continue supporting you. This includes assistance with continence product choices, guidance for carers and support staff, and help arranging plan reviews whenever your needs evolve.

TeleHealth Continence Services

Areas We Cover

We offer TeleHealth Continence Assessments throughout Launceston and the surrounding areas, including the following locations:

➤ Sawtell

➤ Toormina

➤ Woolgoolga

➤ Korora

➤ Moonee Beach

➤ Sapphire Beach

➤ Bonville

➤ Boambee

➤ Boambee East

➤ Karangi

➤ Nana Glen

➤ Coramba

➤ Glenreagh

➤ Valla Beach

➤ Urunga

This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.

Coffs NDIS TeleHealth Continence Services

Frequently Asked Questions (FAQs)

  • What does continence support look like when delivered online in Coffs Harbour?

    Our TeleHealth system connects you directly with a continence nurse for assessments, reviews, and ongoing guidance. Each session takes place through a secure video platform, allowing you to receive care privately at your Coffs Harbour home instead of travelling to a clinic.

  • Who can access NDIS continence assistance in Coffs Harbour?

    These services are open to NDIS participants with active plans, as well as those arranging their first continence assessment. Support includes help with bladder and bowel concerns, explanations of available NDIS pathways, and practical advice on choosing products that suit your lifestyle.

  • How do I arrange my first appointment?

    Simply phone or email our team. We’ll walk you through how TeleHealth works, answer any early questions, and help you select a session time that fits neatly into your week.

  • What happens during the TeleHealth assessment?

    Your nurse will take time to understand your symptoms, daily routines, personal goals, and the challenges you want help with. From there, you’ll receive practical strategies, product suggestions, and a management plan developed specifically for your situation.

  • What technology will I need to join the session?

    A smartphone, tablet, or computer with internet access, along with a camera and microphone, is required. If you need help setting up before your appointment, support is available.

  • What types of continence products may be recommended?

    Your plan may include suggestions such as pads, liners, catheters, waterproof bedding, or other specialised aids designed to improve comfort and daily management.

  • How do I get more information or make a booking?

    You’re welcome to contact us by phone or email at any time. Whether you need clarification or are ready to book your first assessment, our team is here to support you throughout the process.

Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.

If you’d like more information about our TeleHealth continence support services in Coffs Harbour, or you're ready to get started, reach out to Flame Lily Australia. 

You’ll receive respectful, one-on-one support from qualified nurses who are focused on delivering care that fits your individual circumstances.