Tsitsi 0415 403 313
Hilda 0415 402 516
At Flame Lily Australia, we’re committed to delivering high-quality continence care that respects your dignity, supports your well-being, and fits comfortably into your daily life.
Our experienced continence nurses offer thorough assessments and personalised guidance through TeleHealth. We help manage symptoms, recommend the most suitable continence aids, and provide expert care for catheters. This ensures you receive support that’s tailored to your individual needs.
The NDIS provides vital assistance for individuals who need help managing bladder or bowel control. Through continence support, participants can access professional assessments, practical care plans, and guidance from experienced nurses. This includes help with symptom management, advice on daily strategies, and access to essential products such as continence pads, catheters, and protective bedding. Support is also extended to carers and families through education and planning. Whether delivered in person or via TeleHealth, these services are designed to improve daily comfort, preserve dignity, and promote independence.
We’re committed to helping NDIS participants live with greater confidence and comfort by delivering tailored continence support through TeleHealth. Our services include:
A detailed TeleHealth consultation to understand your needs and develop a personalised care plan.
We’ll recommend and prescribe suitable products, such as pads, liners, waterproof bedding, and other essential supports, tailored to your situation.
Practical advice and ongoing support to help individuals and carers manage continence with confidence.
Contact us to schedule your Cairns NDIS TeleHealth Continence Assessment and Management.
Step 1
Begin your continence care journey with a 20-minute phone or Zoom session. This initial chat helps us understand your health needs and match you with the right services before your full assessment.
Step 2
A qualified continence nurse will complete a detailed TeleHealth assessment focused on your individual needs and goals. This helps identify the most appropriate supports for your continence care.
Step 3
Using the results of your assessment, we’ll create a tailored continence care plan and recommend the products that best support your needs.
Step 4
Your care comes first. We'll handle your NDIS reports and prescribe the essential continence consumables to support your daily needs.
Step 5
Flame Lily Australia is here to support your individual continence care journey. We work with support workers and carers to ensure participants receive the right products and assistance. Plan reviews can also be arranged whenever needed to keep your care on track.
We offer TeleHealth Continence Assessments throughout Cairns and the surrounding areas, including:
➤ Aeroglen
➤ Bayview Heights
➤ Bungalow
➤ Cairns North
➤ Caravonica
➤ Edge Hill
➤ Earlville
➤ Freshwater
➤ Holloways Beach
➤ Kanimbla
➤ Machans Beach
➤ Manoora
➤ Manunda
➤ Mooroobool
➤ Redlynch
This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.
Our Cairns NDIS TeleHealth Continence Services deliver detailed continence assessments and personalised care plans through Zoom consultations, making it easy to manage continence needs from the comfort of home.
NDIS participants in Cairns who have a current plan or require an assessment can benefit from our TeleHealth services, offering complete continence support for bladder and bowel issues, including continence products.
Get in touch via phone or email to book your Cairns TeleHealth continence assessment. Our team will assist with every step and schedule an appointment that works for you.
In your TeleHealth assessment, our specialist nurse will assess your continence needs, provide professional guidance, suggest appropriate aids, and develop a personalised care plan.
Use any device with internet access, a camera, and a microphone — such as a phone, tablet, or computer. We’ll guide you with step-by-step instructions.
We provide customised prescriptions for continence aids, including pads, mattress protectors, catheters, and other items suited to your individual care plan.
For details or to arrange your appointment, contact us by phone or email. We’re ready to support you.
Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.
Flame Lily Australia is an NDIS registered service provider that offers comprehensive in-home support and specialised medical care for individuals with complex and chronic medical conditions.
How Can We Help?
Tsitsi - 0415 403 313
Hilda - 0415 402 516