Tsitsi 0415 403 313
Hilda 0415 402 516
Flame Lily Australia provides comprehensive continence assessments and ongoing support, with a strong focus on comfort, dignity, and overall wellbeing throughout your care journey.
Your virtual sessions are conducted by experienced continence nurses who bring professionalism and compassion to every appointment, offering personalised guidance that reflects your individual needs while you stay in the comfort of your Bunbury home.
Through TeleHealth, you can access detailed assessments, practical clinical advice to help manage symptoms, support in choosing appropriate continence products, and complete catheter care assistance.


Incontinence can influence many aspects of everyday life, and the NDIS provides valuable support for those who need ongoing assistance. Participants have access to comprehensive assessments, practical continence management plans, and professional guidance from nurses with extensive experience in continence care. Funding may also extend to essential items such as pads, catheters, and related equipment, along with education for individuals and their carers. Whether offered in person or via TeleHealth, NDIS continence services aim to improve comfort, safeguard dignity, and contribute to better overall wellbeing.
Helping NDIS participants throughout Bunbury is an important part of our work, and TeleHealth provides a convenient way to receive personalised continence care from any location. Our services include:
A personalised evaluation to assess individual needs.
Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.
Equipping individuals and caregivers with the necessary guidance and resources.
Get in touch with us today to book your NDIS TeleHealth Continence Assessment and Management in Bunbury.
TeleHealth has improved access to quality continence support for NDIS participants across Bunbury, offering professional assessments and management plans without the need to travel.
People living in regional or more remote areas, along with those who prefer to receive care at home, can rely on our virtual consultations for comprehensive clinical care and the same personal attention provided in face-to-face sessions.
Your continence care process starts with a brief 20-minute phone or Zoom call. During this conversation, we learn about your health concerns, discuss suitable options, and book a time for your full assessment.
A qualified continence nurse will carry out a detailed TeleHealth assessment, shaped around your personal goals and circumstances, to determine the level of support you require.
Following the assessment, a personalised continence plan will be prepared for you, along with suggestions for products that best meet your needs.
Our team completes the NDIS documentation for you and provides guidance on the consumables needed for your continence care.
Flame Lily Australia continues to guide you through your care journey, assisting with continence product choices, offering direction for carers and support workers, and arranging plan reviews whenever required.
We offer TeleHealth Continence Assessments throughout Bunbury and the surrounding areas, including the following locations:
➤ East Bunbury
➤ South Bunbury
➤ Bunbury CBD
➤ Carey Park
➤ Eaton
➤ Australind
➤ Dalyellup
➤ Withers
➤ Glen Iris
➤ Usher
➤ College Grove
➤ Pelican Point
➤ Vittoria
➤ Picton
➤
Leschenault
This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.
Residents across Bunbury can access full continence assessments and ongoing management plans through Zoom consultations, offering a confidential and convenient way to receive support without leaving home.
These services assist NDIS participants with active plans, as well as individuals who require an initial continence assessment. Support includes help with bladder and bowel issues, along with guidance on choosing the right continence products.
To make a booking, simply contact our team by phone or email. We will outline the steps involved and help find an appointment time that suits you.
During your session, a qualified continence nurse will review your situation in detail, provide clinical advice, recommend appropriate products, and prepare a tailored continence management plan.
A smartphone, tablet, or computer with internet access, along with a camera and microphone, is required. If you need help setting up before your appointment, support is available.
Based on your assessment, we may suggest products such as pads, catheters, protective bedding, or other specialised continence aids.
You are welcome to call or email us if you have questions or wish to book an appointment. Our team is always here to support you.
Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.
Flame Lily Australia is an NDIS registered service provider that offers comprehensive in-home support and specialised medical care for individuals with complex and chronic medical conditions.
How Can We Help?
Tsitsi - 0415 403 313
Hilda - 0415 402 516
