Tsitsi 0415 403 313
Hilda 0415 402 516
Flame Lily Australia offers comprehensive continence assessments and dedicated support, all with an emphasis on comfort, dignity, and enhancing everyday wellbeing.
Highly trained continence nurses conduct each appointment with expertise and care, providing guidance that suits your individual needs while you remain in the comfort of your Brisbane home.
Our TeleHealth services cover in-depth assessments, practical clinical recommendations for symptom management, assistance with choosing suitable continence products, and full catheter care support.


Living with incontinence can affect day-to-day life, but the NDIS offers meaningful support for people who need ongoing assistance. Participants can access comprehensive assessments, practical management plans, and professional guidance from nurses experienced in continence care. Funding may also cover a range of continence products such as pads, catheters, and related equipment, along with education for both individuals and their carers. Whether delivered face to face or through TeleHealth, NDIS continence services aim to improve comfort, maintain dignity, and promote better overall wellbeing.
Helping NDIS participants across Brisbane is a key focus of our team, and TeleHealth appointments provide a convenient way to access personalised continence care. Our support includes:
A personalised evaluation to assess individual needs.
Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.
Equipping individuals and caregivers with the necessary guidance and resources.
Get in touch with us today to book your NDIS TeleHealth Continence Assessment and Management in Brisbane.
TeleHealth has made professional continence support far more accessible for Brisbane NDIS participants, offering quality assessments and management plans without needing to travel.
People in rural or remote communities, as well as those who simply feel more comfortable at home, can rely on our TeleHealth appointments for clinical accuracy and a warm, personalised approach comparable to an in-person visit.
Your continence care process begins with a short 20-minute call via phone or Zoom. During this conversation, we learn about your health concerns, outline suitable support options, and arrange a time for your full assessment.
A registered continence nurse will conduct a detailed TeleHealth assessment based on your goals and personal circumstances, helping determine the level of assistance required.
Once the assessment is complete, a customised continence plan will be created for you, along with advice on the most suitable products for your needs.
Our team manages the NDIS reporting and provides clear guidance on the consumables needed to support your continence care.
Flame Lily Australia continues to guide you throughout your care journey. We help with continence product selection, support workers and carers receive direction where needed, and plan reviews can be arranged as required.
We offer TeleHealth Continence Assessments throughout Brisbane and the surrounding areas, including the following locations:
➤ Brisbane City
➤ South Brisbane
➤ Fortitude Valley
➤ West End
➤ Woolloongabba
➤ New Farm
➤ Kangaroo Point
➤ Chermside
➤ Carindale
➤ Sunnybank
➤ Mount Gravatt
➤ Toowong
➤ Indooroopilly
➤ Red Hill
➤ Spring Hill
This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.
Brisbane participants can receive comprehensive continence assessments and ongoing management plans through Zoom appointments, making it easy to access private and comfortable support from home.
These services are suitable for NDIS participants with active plans and for individuals seeking their first continence assessment. Support covers bladder and bowel concerns, along with guidance on choosing suitable continence aids.
Appointments can be arranged by contacting us via phone or email. Our team will outline the process and help find a time that works best for you.
A continence nurse will review your situation thoroughly, offer clinical advice, recommend products suited to your needs, and develop a personalised management plan.
You’ll need an internet-enabled device such as a smartphone, computer, or tablet equipped with a camera and microphone. Assistance is available if you need help getting set up.
Depending on your assessment, recommendations may include pads, catheters, protective bedding, and other specialised continence products.
You can reach out anytime by phone or email for further details or to book your appointment. Our friendly team is ready to assist.
Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.
Flame Lily Australia is an NDIS registered service provider that offers comprehensive in-home support and specialised medical care for individuals with complex and chronic medical conditions.
How Can We Help?
Tsitsi - 0415 403 313
Hilda - 0415 402 516
