Bendigo NDIS Continence Assessment and Management via TeleHealth

Comprehensive Continence Care from NDIS TeleHealth Experts

Bendigo NDIS Continence Assessments from the Comfort of Your Home via TeleHealth

Accessing continence support in Bendigo no longer requires travel, crowded waiting rooms, or long appointment delays. Through Flame Lily Australia’s TeleHealth service, you can meet with qualified continence nurses in a setting that feels familiar, private, and far more comfortable than a clinic environment.


During your online session, you have the freedom to discuss symptoms at your own pace, raise questions you may not feel comfortable asking in person, and explore practical ways to manage continence day to day. Our nurses draw on extensive clinical experience to offer clear strategies, talk through product choices that match your routine, and provide catheter support if this is part of your care needs.


For anyone who values discretion, flexibility, and dependable clinical guidance, TeleHealth offers Bendigo residents a straightforward way to receive high-quality continence assessments with the same professionalism and attention you’d expect from an in-person consultation.

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A young woman is talking to an older woman while she's holding a book

Incontinence Support through the NDIS

Continence needs can affect confidence and daily routines, and the NDIS offers a structured pathway that provides clarity, clinical guidance, and practical strategies to help manage these challenges. During an assessment, a continence nurse discusses your goals, explores your concerns, and develops an approach that works smoothly in everyday life. Funding may also cover items such as pads, liners, catheters, and protective bedding, while education for carers and participants helps build confidence in managing continence care. Whether delivered face to face or through TeleHealth, NDIS continence support focuses on dignity, comfort, and long-term wellbeing.

Bendigo Incontinence Management Services

People in Bendigo now have a simpler way to access continence support. Instead of organising transport or working around clinic availability, TeleHealth lets you connect with skilled continence nurses directly from home. The experience feels more relaxed, more flexible, and far easier to integrate into daily life. This approach is practical, supportive, and shaped around what matters most to you, offering guidance that aligns with your goals and fits naturally into your everyday routine. Our continence services include:

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Continence assessment

A personalised evaluation to assess individual needs.

catheter support

Continence Aids

Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.

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Education and Support

Equipping individuals and caregivers with the necessary guidance and resources.

If you’re ready to arrange your NDIS TeleHealth Continence Assessment in Bendigo, our team is here to assist.

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What Our Clients Say

Many NDIS participants across Australia share that TeleHealth has taken a lot of pressure out of their continence care. Speaking with a nurse from home creates a quieter, more relaxed setting and makes conversations feel far easier to start. Despite the virtual format, the clinical support remains thorough, and people often say they feel genuinely heard and understood.


Those living outside the main town centre, or anyone who prefers privacy during healthcare discussions, often appreciate how natural and reassuring online appointments feel. Even over video, the connection is warm, personal, and grounded in solid clinical expertise.

Bendigo TeleHealth Continence Support

How It Works

Step 1

Initial Consultation

step 1 - initial consultation

We begin with a brief phone or Zoom call. This introductory chat helps you outline your continence concerns, ask early questions, and learn what support options may suit you. Once we have a sense of your needs, we’ll schedule your full assessment.

Continence Assessment

Step 2

During your appointment, you’ll meet online with a continence nurse who takes the time to understand your symptoms, your daily habits, and the goals you want to work toward. This detailed discussion forms the foundation of your care plan.

Step 3

Developing Your Continence Plan

Using the information gathered, we prepare an individualised continence plan. This may include management techniques, product suggestions, and practical advice that can be easily incorporated into your day-to-day routine.

Step 4

NDIS Report Writing

All NDIS documentation is completed on your behalf. We’ll also walk you through the continence consumables included in your plan so you know exactly what supports are available.

Step 5

Receive Your NDIS Support

Ongoing support continues after the assessment. Flame Lily Australia guides you through product choices, assists carers and support workers with instructions, and organises plan reviews whenever your needs evolve.

TeleHealth Continence Services

Areas We Cover

We offer TeleHealth Continence Assessments throughout Bendigo and the surrounding areas, including the following locations:

➤ Golden Square

➤ Kangaroo Flat

➤ Eaglehawk

➤ Strathfieldsaye

➤ Epsom

➤ Maiden Gully

➤ Spring Gully

➤ Flora Hill

➤ Kennington

➤ Huntly

➤ White Hills

➤ Ascot

➤ Junortoun

➤ Ironbark

➤ Long Gully

This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.

Bendigo NDIS TeleHealth Continence Services

Frequently Asked Questions (FAQs)

  • What does continence support look like online for Bendigo residents?

    Using our secure virtual system, you can sit down with a continence nurse for assessments, reviews, and practical guidance without leaving your Bendigo home. The process is fully online, giving you a discreet and convenient alternative to traditional clinic visits.

  • Who can access NDIS continence services in Bendigo?

    Anyone with an active NDIS plan in Bendigo can make use of these appointments, and we also support people who are arranging their first continence assessment. Assistance covers bladder and bowel concerns, explanations of NDIS pathways, and advice on continence products that suit everyday life.

  • How do I book my initial appointment?

    A quick phone call or email is all it takes. Our team will step you through how TeleHealth works, answer early questions, and help you secure a session time that fits neatly into your week.

  • What happens during the assessment itself?

    Your nurse will discuss your symptoms, routines, lifestyle factors, and goals in detail. Once we understand your situation, we talk through practical strategies and suitable continence products before preparing a personalised plan shaped around your needs.

  • What kind of technology is required?

    Most devices will work, as long as they have a stable internet connection, a camera, and a microphone. This includes smartphones, tablets, and computers. If you need help getting set up, we can guide you through the process beforehand.

  • What types of continence aids might be recommended?

    Suggestions vary from person to person and may include pads, catheter supplies, protective bedding, or other specialised items that make daily management more comfortable.

  • How can I get more information or make a booking?

    You’re welcome to phone or email us at any time. Whether you're gathering details or ready to book your assessment, our team is here to assist from the very first step.

Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.

If you’d like more information about our TeleHealth continence support services in Bendigo or you're ready to get started, reach out to Flame Lily Australia. 

You’ll receive respectful, one-on-one support from qualified nurses who are focused on delivering care that fits your individual circumstances.