Ballarat NDIS Continence Assessment and Management via TeleHealth

Comprehensive Continence Care from NDIS TeleHealth Experts

Ballarat NDIS Continence Assessments from the Comfort of Your Home via TeleHealth

Accessing continence support in Ballarat can now be done entirely from home. Flame Lily Australia connects you with qualified continence nurses through secure TeleHealth sessions, removing the need for clinic visits or long waiting periods.


Each online appointment is delivered with patience and professionalism, giving you space to discuss your symptoms, ask questions, and receive guidance that fits your daily routine. Nurses can offer clinical advice, talk through product options, and provide catheter-related support when needed.


For people living in Ballarat, TeleHealth offers a comfortable and discreet way to receive high-quality continence assessments from trusted specialists.

nurse showing results to a patient
A young woman is talking to an older woman while she's holding a book

Incontinence Support through the NDIS

Continence concerns can influence everything from mobility and comfort to confidence in social settings. The NDIS recognises this and provides structured support for people who need help managing these challenges. Participants can access thorough clinical assessments, guidance from nurses who specialise in continence care, and practical strategies that make daily routines easier to manage.


Funding through the NDIS may also cover a wide range of continence essentials, including pads, catheters, bedding protectors, and similar products. Education for both participants and carers is an important part of this support, helping everyone feel informed and capable when managing continence needs.


Whether you prefer an in-person appointment or the flexibility of TeleHealth, NDIS continence services focus on protecting dignity, improving comfort, and supporting a healthier everyday life.

Ballarat Incontinence Management Services

Residents in Ballarat can receive continence support without needing to travel. TeleHealth appointments allow you to speak directly with experienced nurses in a way that fits comfortably into your schedule. The service is designed to feel approachable, practical, and aligned with your personal goals. Our continence services include:

checklist on clipboard

Continence assessment

A personalised evaluation to assess individual needs.

catheter support

Continence Aids

Our continence aids selection includes pads, nappies, bed and chair protectors, liners, shields, and more, all designed with your specific needs in mind.

light bulb

Education and Support

Equipping individuals and caregivers with the necessary guidance and resources.

Get in touch with us today to book your NDIS TeleHealth Continence Assessment and Management in Ballarat.

Contact Us

What Our Clients Say

Many NDIS participants tell us that moving to TeleHealth has made continence care far more manageable. Without the need to travel, they can speak with qualified nurses from home and still receive the same level of clinical insight they would expect in person.


People living outside the main township or those who simply feel more at ease in their own space often value the relaxed, supportive nature of online appointments. Even through a screen, the experience remains warm, personal, and guided by nurses who understand continence care thoroughly.

Ballarat TeleHealth Continence Support

How It Works

Step 1

Initial Consultation

step 1 - initial consultation

Your first contact with us is a brief 20-minute conversation by phone or Zoom. This gives us an opportunity to learn about your continence concerns, talk through suitable support options, and choose a time for your full assessment.

Continence Assessment

Step 2

During your TeleHealth appointment, a continence nurse will explore your symptoms, lifestyle, and goals in detail. This step helps identify the type and level of support that will be most helpful for you.

Step 3

Developing Your Continence Plan

After gathering all the necessary information, we develop a personalised continence plan. This may include product suggestions and practical strategies to improve daily comfort and confidence.

Step 4

NDIS Report Writing

Our team completes the required NDIS reporting and explains the consumables included in your plan so you know exactly what supports are available.

Step 5

Receive Your NDIS Support

Flame Lily Australia remains involved after the assessment. We help with product selection, provide guidance for carers and support workers, and arrange plan reviews whenever your needs evolve.

TeleHealth Continence Services

Areas We Cover

We offer TeleHealth Continence Assessments throughout Ballarat and the surrounding areas, including the following locations:

➤ Ballarat Central

➤ Ballarat North

➤ Ballarat East

➤ Wendouree

➤ Sebastopol

➤ Alfredton

➤ Delacombe

➤ Redan

➤ Lucas

➤ Soldiers Hill

➤ Brown Hill

➤ Mount Clear

➤ Mount Helen

➤ Buninyong

➤ Invermay Park

This is a partial list and doesn’t cover all areas we serve in the region. Our TeleHealth Continence Assessment is available Australia-wide.

Ballarat NDIS TeleHealth Continence Services

Frequently Asked Questions (FAQs)

  • What are NDIS TeleHealth Ballarat Continence Services?

    Ballarat residents can connect with our continence nurses online for full assessments, follow-up reviews, and ongoing management. These virtual sessions offer a private and convenient alternative to in-clinic visits, giving you access to professional support without leaving home.

  • Who can benefit from Ballarat NDIS Continence Services?

    Individuals with an existing NDIS plan, as well as those seeking their first continence assessment, can use this service. Support covers bladder and bowel challenges, along with personalised advice on selecting continence products that suit everyday routines.

  • How do I book a Ballarat TeleHealth Continence Assessment?

    Appointments can be arranged by contacting our team via phone or email. We’ll explain the process clearly and help you choose a time that works smoothly with your schedule.

  • What should I expect during a TeleHealth Continence Assessment?

    Your continence nurse will speak with you in detail about your symptoms, lifestyle needs, and any difficulties you’re experiencing. After discussing suitable strategies and product options, you’ll receive a personalised continence management plan tailored to your situation.

  • What technology do I need for my TeleHealth session?

    Any device with internet access and a functioning camera and microphone—such as a phone, tablet, or computer—will work. If you need help setting up, we’re happy to guide you through it beforehand.

  • What kinds of continence aids might be recommended?

    Depending on your assessment, we may suggest items like continence pads, protective bedding, catheters, or other specialised products designed to support comfort and daily management.

  • How can I contact you for more information?

    Feel free to call or email us anytime if you’d like more details or wish to make a booking. Our team is here to support you whenever you need assistance.

Our qualified continence nurse will meet with you via TeleHealth to carefully evaluate your continence concerns, suggest suitable aids, provide professional advice, and design a personalised strategy to help you manage with confidence.

If you’d like more information about our TeleHealth continence support services in Ballarat, or you're ready to get started, reach out to Flame Lily Australia. 

You’ll receive respectful, one-on-one support from qualified nurses who are focused on delivering care that fits your individual circumstances.