Hi-Intensity Care

NDIS High Intensity Care

Registered Nurses You Can Trust

Specialised Healthcare Support

Flame Lily offers NDIS High Intensity Nursing Services, which are designed to provide specialised healthcare support for participants within the National Disability Insurance Scheme (NDIS) who have intricate medical requirements. Tailored to individuals with severe disabilities, chronic health issues, or acute medical needs, these services provide extensive nursing care and expertise.


The ultimate goal of NDIS High Intensity Nursing Services is to enhance the overall quality of life for individuals with complex health conditions, granting them the medical attention and assistance necessary for independent, safe, and comfortable living within their chosen environment. This high-intensity care constitutes a specific facet of community nursing, catering to patients with intricate healthcare needs.


The approach at Flame Lily encompasses comprehensive care, addressing both medical and non-medical aspects of individuals with complex conditions. Our commitment extends beyond traditional healthcare, encapsulating emotional, psychological, and social well-being. With frequent, intensive, and personalised interventions, our support ensures patients receive the right level of assistance consistently.

nurse helping a young patient

High Intensity Nursing Care

The high intensity care our experienced nurses provide encompass a range of procedures and specialised care.

As a registered NDIS provider of High-Intensity support services, Flame Lily offers high quality care from qualified and experienced nursing staff, to the highest standards and with attention to every detail.

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female nurse

NDIS Respite Care for Carers of High Intensity Support Needs

Promoting Carers Well-being and Support

Our NDIS in-home respite services are designed to provide caregivers with essential respite breaks. We acknowledge their invaluable role in their loved ones' lives, recognising the importance of personal rejuvenation and maintaining their own well-being.


Our nurses are expertly trained healthcare professionals equipped with the skills and knowledge to deliver specialised care to individuals with high-intensity support needs. We ensure that medical and healthcare requirements are met throughout the respite period. Our team is adept at managing medical emergencies and offering immediate care in unforeseen health situations.


Flame Lily's respite services offer flexibility, ranging from short durations at specific times to occasional support during unique situations, or even comprehensive full-time, round-the-clock care. Our dedication revolves around nurturing well-being and enriching the quality of life for all parties involved.

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Palliative Care At Home

Personal, Compassionate, Comforting, and Supportive 

Our primary focus is to enhance the quality of life for patients who are living with terminal illnesses. We work diligently to manage pain and symptoms, provide personal care and ensure that patients are as comfortable as possible. Moreover, we offer 24/7 emotional, psychological, and spiritual support, helping patients and their families navigate the complex emotions during these difficult times.


We advocate for the patient’s needs and preferences, ensuring that their wishes are respected and that they receive the best possible healthcare service.


Our Nurses can be there 24/7 or they can provide day-to-day assistance.

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nurse assisting an elderly patient

NDIS High Intensity Supports

Frequently Asked Questions (FAQs)

  • Who qualifies for High Intensity Supports?

    Individuals with a medical diagnosis necessitating high intensity supports can calim these services through their NDIS plan. This encompasses conditions like:


    • Diabetes
    • Epilepsy and severe seizures
    • Intricate wounds and pressure sores
    • Administration of medications via subcutaneous injections
    • Challenging bowel conditions
    • Tracheostomy care
    • Stoma management
    • Urinary catheter care
    • Ventilator needs
    • Dysphagia and eating challenges (tube feeding)

  • Is NDIS HIgh Intensity Care available 24/7?

    Yes, NDIS High Intensity Care can be provided 24/7 based on the participant's individual needs and NDIS plan. The level of care and the hours of service are tailored to the specific requirements of the participant's medical condition and support needs.

  • Which areas are covered by your high intensity support nursing services?

    With offices in Wollongong and Western Sydney, our services extend throughout the Wollongong region, down to the coast in Nowra, through Sutherland, and encompass all of Western Sydney.

  • Can family members or carers be involved in the care process?

    Absolutely. NDIS Nursing Care often involves working closely with family members, carers, and loved ones to provide holistic support and ensure the individual's comfort and wishes are respected.

  • How do I get started with NDIS high intensity nursing through Flame Lily?

    To begin, just reach out to us to discuss your needs and goals. Our friendly team will guide you through the entire process, providing information about the available nursing services that align with your approved plan and funding.

  • What is NDIS Palliative Nurse Care?

    NDIS Palliative Nurse Care involves specialised healthcare services provided to individuals under the National Disability Insurance Scheme (NDIS) who are facing advanced illnesses and require comprehensive support to manage pain, symptoms, and overall well-being during the end-of-life journey.

  • Who is eligible for NDIS Palliative Nurse Care?

    Individuals who are NDIS participants and have a life-limiting condition or advanced illness that requires palliative care are eligible for NDIS Palliative Nurse Care. Eligibility is determined through assessment by healthcare professionals.

  • What services does NDIS Palliative Nurse Care include?

    NDIS Palliative Nurse Care encompasses a range of services, including pain and symptom management, emotional and psychological support, coordination of care with medical professionals, assistance with daily activities, and ensuring the individual's comfort and dignity.

  • Can I receive NDIS Palliative Nurse Care at home?

    Yes, NDIS Palliative Nurse Care can be provided in the comfort of your own home. The aim is to support individuals in their familiar environment while ensuring they receive the necessary medical and emotional care.

  • How do I access NDIS Palliative Nurse Care?

    To access NDIS Palliative Nurse Care, you need to have an NDIS plan in place that includes palliative care support. If you don't have a plan, you can apply for the NDIS and go through the planning process. Once your plan is approved, you can engage registered NDIS service providers for palliative care.

  • Is NDIS Palliative Nurse Care available 24/7?

    NDIS Palliative Nurse Care can be tailored to your specific needs. This may include round-the-clock care if required. The level of care and the hours of service will depend on your individual situation and NDIS plan.

  • Which areas are covered by your high intensity support nursing services?

    With offices in Wollongong and Western Sydney, our services extend throughout the Wollongong region, down to the coast in Nowra, through Sutherland, and encompass all of Western Sydney.

  • How do I get started with NDIS high intensity nursing through Flame Lily?

    To begin, just reach out to us to discuss your needs and goals. Our friendly team will guide you through the entire process, providing information about the available nursing services that align with your approved plan and funding.

How It Works

Step 1

Initial Consultation

We begin our process by conducting a comprehensive consultation. This vital step allows us to gain a deep understanding of your specific needs and preferences. Our attentive professionals take the time to listen, ensuring that we capture every detail that will contribute to your personalised care plan.

Step 3

Implementation and Monitoring

With precision and dedication, we begin implementing the care plan and closely monitor our client’s progress. Our skilled professionals work diligently to provide complex care services that cater to your distinct needs, ensuring your well-being and comfort remain at the forefront.

Personalised Care Plan

Step 2

Equipped with the insights gathered during the initial consultation, we embark on the process of crafting a personalised care plan that speaks directly to your unique requirements. Our experienced team collaborates to design a care plan that aligns with your preferences, lifestyle, and health goals.

For any additional questions or to learn more about our community nursing services, please don't hesitate to contact Flame Lily Australia.

Our nurses are committed to providing top care tailored to your unique health needs.

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